Last Updated: January 9, 2026
Effective Date: January 9, 2026
MVP Online Business (“we,” “us,” or “our”) operates applications and services across multiple platforms including education, entertainment, messaging, business chatbots, and social networking. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access our services.
1. Information We Collect
We collect information in several ways depending on how you interact with our services:
1.1 Information You Provide Directly
- Account Information: Name, email address, username, password, profile picture, and other registration details.
- Profile Data: Biographical information, interests, preferences, and demographic information you choose to share.
- Communication Data: Messages, chat history, and content you send through our messaging features or chatbots.
- User-Generated Content: Posts, comments, reviews, and other content you create on our platforms.
- Payment Information: Billing address and payment method details (processed securely through third-party payment processors).
1.2 Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers, browser type, and mobile network information.
- Usage Data: Pages visited, features used, time spent on services, click patterns, and interaction history.
- Location Data: General location based on IP address; precise location only with your explicit consent.
- Log Data: IP address, access times, referring URLs, and system activity.
1.3 Information from Third Parties
- Social Media Platforms: When you connect via Facebook, Instagram, or other platforms, we may receive your public profile information, email, and friend list (as permitted by your privacy settings).
- Analytics Partners: Aggregated usage data from analytics services.
- Advertising Partners: Information about your interactions with advertisements.
2. How We Use Your Information
2.1 General Purposes
- Provide, maintain, and improve our services
- Create and manage your account
- Process transactions and send related information
- Send administrative messages, updates, and security alerts
- Respond to your comments, questions, and support requests
- Personalize your experience and deliver relevant content
2.2 Education Services
- Track learning progress and achievements
- Provide personalized educational recommendations
- Generate progress reports and certificates
- Improve educational content based on user engagement
2.3 Entertainment Services
- Recommend content based on your preferences and viewing history
- Enable social features such as sharing and commenting
- Personalize your entertainment experience
2.4 Messaging and Chatbot Services
- Deliver and store messages between users
- Power automated responses through our chatbot systems
- Improve chatbot accuracy and natural language understanding
- Provide customer support through automated and human channels
- Analyze conversation patterns to enhance service quality (in anonymized form)
Important Notice About Messaging: We process message content solely to deliver our services. We do not sell message content to third parties. Automated chatbot interactions may be analyzed to improve response accuracy, but personal conversations between users are not used for advertising purposes.
2.5 Social and Networking Services
- Connect you with other users based on shared interests
- Enable profile discovery and matching features
- Facilitate user interactions and community building
- Moderate content to ensure community safety
3. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we process your personal data based on the following legal grounds:
- Consent: When you have given explicit consent for specific processing activities.
- Contract Performance: When processing is necessary to fulfill our contractual obligations to you.
- Legitimate Interests: When processing is necessary for our legitimate business interests, provided these do not override your rights.
- Legal Obligation: When processing is required to comply with applicable laws.
4. Data Sharing and Disclosure
We may share your information in the following circumstances:
4.1 Service Providers
We share data with third-party vendors who perform services on our behalf, including:
- Cloud hosting and data storage providers
- Payment processors
- Analytics services
- Customer support tools
- Email delivery services
4.2 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4.3 Legal Requirements
We may disclose your information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4.4 With Your Consent
We may share your information for other purposes with your explicit consent.
We do not sell your personal information. For California residents, please see Section 8 for additional rights under CCPA/CPRA.
5. Data Retention
We retain your personal information for specific periods based on data type and purpose:
| Data Type | Retention Period |
|---|---|
| Account Information | Duration of account + 30 days after deletion request |
| Message History | 90 days after last activity, or upon deletion request |
| Chatbot Interactions | 12 months (anonymized after 30 days) |
| Usage Analytics | 24 months (aggregated and anonymized) |
| Transaction Records | 7 years (legal requirement) |
| Support Tickets | 3 years after resolution |
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
6.1 Access and Portability
You have the right to request a copy of the personal data we hold about you in a structured, commonly used, machine-readable format.
6.2 Correction
You have the right to request correction of inaccurate or incomplete personal data.
6.3 Deletion
You have the right to request deletion of your personal data, subject to certain legal exceptions. See our Data Deletion page for instructions.
6.4 Restriction and Objection
You have the right to restrict or object to certain processing activities.
6.5 Withdraw Consent
Where we rely on consent, you have the right to withdraw it at any time without affecting the lawfulness of prior processing.
6.6 Lodge a Complaint
You have the right to lodge a complaint with your local data protection authority.
To exercise any of these rights, please contact us at [email protected]
7. GDPR Rights (European Users)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):
- Right to be Informed: Clear information about how your data is used (this policy).
- Right of Access: Obtain confirmation of whether we process your data and access to it.
- Right to Rectification: Correct inaccurate personal data.
- Right to Erasure: Request deletion under certain circumstances.
- Right to Restrict Processing: Limit how we use your data.
- Right to Data Portability: Receive your data in a portable format.
- Right to Object: Object to processing based on legitimate interests.
- Rights Related to Automated Decision-Making: Not be subject to decisions based solely on automated processing, including profiling, that produce legal effects.
To exercise GDPR rights, contact: [email protected]
8. CCPA/CPRA Rights (California Residents)
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights:
8.1 Right to Know
You have the right to know what personal information we collect, use, disclose, and sell.
8.2 Right to Delete
You have the right to request deletion of your personal information, subject to certain exceptions.
8.3 Right to Opt-Out of Sale/Sharing
We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising.
8.4 Right to Correct
You have the right to request correction of inaccurate personal information.
8.5 Right to Limit Use of Sensitive Personal Information
You have the right to limit our use of sensitive personal information to purposes necessary for providing our services.
8.6 Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA/CPRA rights.
Categories of Personal Information Collected
In the past 12 months, we have collected the following categories of personal information:
- Identifiers (name, email, IP address)
- Commercial information (purchase history)
- Internet activity (browsing history, interactions)
- Geolocation data
- Audio, electronic, or visual information (profile photos)
- Inferences drawn from the above categories
To exercise your California rights, contact: [email protected] or visit our Data Deletion page.
9. Children’s Privacy
Our services are not directed to children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children under these ages.
For our education services that may be used by minors with parental consent:
- We require verifiable parental consent before collecting data from children.
- Parents can review, delete, or refuse further collection of their child’s data.
- We collect only information necessary to provide educational services.
- We do not use children’s data for behavioral advertising.
If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected]
10. Security Measures
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (TLS/SSL) and at rest
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Employee training on data protection
- Incident response procedures
- Secure data centers with physical security controls
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
For transfers from the EEA, UK, or Switzerland to countries not deemed adequate by the European Commission, we use:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Additional safeguards where required
12. Third-Party Links and Services
Our services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
13. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information. For detailed information about our cookie practices, please see our Cookie Policy.
You can manage your cookie preferences through your browser settings or through the cookie consent banner on our websites.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the “Last Updated” date
- Sending you an email notification (for significant changes)
We encourage you to review this Privacy Policy periodically for any changes.
15. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
MVP Online Business
Email: [email protected]
Website: www.mvponlinebusiness.com
For data protection inquiries in the EU, you may also contact your local data protection authority.